Office: hello@here2home.com.au
(08) 7123 4162
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ABOUT US
Here2Home are an NDIS registered provider of Support Coordination and Specialist Support Coordination. Offering services in Queensland and South Australia (face to face), and remotely everywhere else in Australia.
HERE2HOME (H2H), formally From Here2Home, was established in 2019. H2H are an ethical provider of exceptional services in specialist support coordination and support coordination. Servicing Qld (Brisbane through to the Gold Coast, and surrounding suburbs) and Adelaide. If you are not located in one of the above areas, H2H can also provide remote services all across Australia via telehealth, emails, and phone calls.
Our support coordinators receive intensive training and ongoing support to ensure they are able to deliver quality, professional services to NDIS participants. H2H specialise in Exploring Housing Options, which means we have extensive contacts within the disability housing space and are familiar with the NDIS process which will assist you to source suitable housing sooner rather than later.
Here2Home is an established company, and is made up of multiple teams of support coordinators, each with their own line manager who supports them daily. These teams consist of staff with various backgrounds and experience, including mental health, corrections, young people in aged care, hospital discharge, acquired brain injury, autism, neurological, intellectual disability, physical, dementia/Alzheimer's, child & youth, and adults.
The team at Here2Home prides itself on supporting NDIS participants to achieve their goals and living their best life, as independently as possible. We believe in equality and inclusiveness.
H2H are a registered NDIS provider.
VALUES WE ARE FUELED BY
“People will forget what you said. People will forget what you did. But people will never forget how you made them feel” – Maya Angelou
Fun: At home and at work, to never lose the spark that brings you joy which makes you, you.
Honesty: by always being transparent and authentic, acknowledging mistakes and being open to growth.
Respect: by regarding the feelings, wishes and rights of others; regardless of their differences to ourselves.
Commitment: by demonstrating dedication to the high standard of services we deliver to achieve exceptional outcomes. Be bold. Be brave. Be relentless. Commit to greatness.
Compassion: For those we support and each other, which we demonstrate by listening to others without judgement, offering understanding, and being inclusive.
WHY CHOOSE HERE2HOME?
#peoplehelpingpeople
WHAT SETS HERE2HOME APART FROM THE REST?
Great question! Here2Home values support coordinators greatly, so it our priority to support them as much as possible. We know that retaining the same coordinator is also often important to participants, and can be very disruptive having to change. This is why we ensure they love their job as much as possible and strive to maintain the fun culture we are known for!
Here2Home support coordinators manage their own case loads. This means they will never take on more clients than they are capable of servicing, so the quality of your service is never compromised.
Here2Home also provide extensive ongoing training, and 1:1 supervision, to ensure support coordinators are knowledgeable on NDIS and any new processes or policies. Every team comprises of a Team Manager that leads and supports each coordinator every day.
Here2Home understands that responsiveness is imperative to participants and we strive to ensure communication is at an exceptionally high standard.
DOES H2H SUPPORT DIVERSITY?
Absolutely! We celebrate diversity and our support coordinators currently provide support to people of all backgrounds, genders, sexualities, cultures, bodies and abilities.
This also extends to our staff, where we have a team that is inclusive of people from various backgrounds and cultures. Here2Home are proud of our diverse team, and view the differences amongst ourselves as an opportunity to learn from one another and understand the world around us better.
DO YOU HAVE CAPACITY FOR NEW REFERRALS?
Here2Home are transparent, and will never accept a referral without letting you know whether it can be allocated immediately or not. If we cannot allocate immediately (which most of the time we can), we will offer you an interim support coordinator (typically a manager who has done support coordination before) until you can be allocated, or we can suggest other awesome agencies we know of. Either way, we will always be honest and let you know so you can make the decision about what is best for you.
SERVICES
SUPPORT COORDINATION
Here2Home provide support coordination. This means you will be allocated a coordinator who will meet with you to discuss your NDIS plan and work with you to achieve your NDIS goals. This may involve connecting you to service providers and support, and assisting you to make the most of your NDIS plan budget.
SPECIALIST SUPPORT COORDINATION
Here2Home also provide a higher level of support coordination for people with circumstances that are more complex. This is delivered by a Specialist Support Coordinator with a high level of experience who can support you to address barriers and resolve points of crisis.
EXPLORING HOUSING OPTIONS
Here2Home specialise in Exploring Housing Options. We will be able to support you to find the right home for you. This may involve returning to your existing home with In Home Support, or seeking a new home with Supported Independent Living (24/7 support). Here2Home are able to assist with this transition to make it less confusing and ensuring you receive the support you require.
